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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Yazmin Aguirre

September 13, 2023

5  out of  5 rating by Yazmin Aguirre
"I was hesitant to switch insurance companies but they were able to give me a lower rate and I’ve had a great experience with their customer service. Since I started my new policy, I’ve had to add multiple cars, renters insurance, and changed address, and Julie has always been extremely helpful and responds in a timely manner. Overall I have no complaints."

Anna Abla

September 12, 2023

5  out of  5 rating by Anna Abla
"Connor was extremely informative and helpful, answering all of our questions and responding to any emails efficiently. Great experience!!"

James Finnen

September 12, 2023

5  out of  5 rating by James Finnen
"Jeremy Paul is amazing to work with. He is knowledgeable, reliable and professional. I’m glad I switched to them. They offered competitive pricing."

Karie Bryan

September 11, 2023

5  out of  5 rating by Karie Bryan
"So excited about switching back to State Farm for our insurance- Home and car. More coverage and better price than we were paying with Amica. I’m just as excited about our agent Connor Harris! He made it so easy!! A short phone call, I sent a few pictures of some docs and done ✅. Great customer service. Thanks Connor!!"

Paula Odom

September 8, 2023

5  out of  5 rating by Paula Odom
"Great experience! Jeremy was very knowledgeable, helpful, and polite. He made my transition to State Farm quick and effortless."

Michele Lipton

September 1, 2023

5  out of  5 rating by Michele Lipton
"Julie Moore recently did an outstanding, professional job reviewing our policies and making recommendations where appropriate. Prompt replies and her courteous attitude made the experience enjoyable. Convenient and private location."

J Harrison

August 24, 2023

5  out of  5 rating by J Harrison
"Jeremy provided helpful, fast and friendly service! Plus, saved roughly $2250 on home and auto insurance. So glad I switched to SF and have a good agent in my neighborhood!!! Thank you!"

Kathy Jones

August 16, 2023

5  out of  5 rating by Kathy Jones
"Chase saved me a substantial amount of money on my auto policy. He worked with me to look at different options and made sure to listen to what was important to me. He’s very professional and friendly and seems to enjoy what he does. He speaks highly of Conner Harris and the way he runs the office and supports his staff. I would definitely recommend him!"


August 16, 2023

5  out of  5 rating by Leosayhi
"Jeremy was very knowledgeable on the type of insurance I needed and kept it easy for me to understand what I was buying. If you guys need help getting auto insurance, he would be the guy you go too!"

Jenni Yarbrough

August 9, 2023

5  out of  5 rating by Jenni Yarbrough
"Always understanding, extremely helpful and super kind. So glad to say I have them."

Greg Mele

August 3, 2023

5  out of  5 rating by Greg Mele
"FYI- I have never written a review for an insurance company and/or agency. After doing your research on who offers the best value on a variety of insurance products and start paying premiums, you then have to live with the "promise" of great customer service. Every company says they will take care of you and be there when you need them. My custom service experience over 30-plus years with State Farm in Austin has been exceptional. Today I worked with Julie Moore (Account Manager) with the Connor Harris agency. Julie was a real PRO! She helped me with a number of adjustments to our policies, answered all my questions and followed-up with an email that correctly summarized our discussion and actions. We moved from Austin to El Paso two years ago and considered changing insurance companies and agencies, just to look around and see if we could do better, save some money and have an agent in town. I spent a good deal of time comparing policies and premiums and could not find an insurer that could beat State Farm. I looked again this past month because we are dropping insurance on our adult son and couldn't find a less expensive insurer. In the process of my research, I found independent rating services that rated State Farm at the top for cheapest insurance in Texas and top-rated for customer service. Good to know that the decision we made on choosing State Farm over 30 years ago is still a good one. My wife and I decided to stay with the Connor Harris agency after our long-time agent, Karen Hall, retired because we kept getting great customer service from this State Farm team. We live 9 hours away from Austin now but the service is still high quality. No need to change. Thanks, Julie! It is a pleasure working with you."

Joe M Carroll

July 6, 2023

5  out of  5 rating by Joe M Carroll
"Connor was very personable and took time to explain the coverages"

Dominic de la rosa

June 28, 2023

5  out of  5 rating by Dominic de la rosa
"Jeremy Paul was able to answer any questions I had for him, and get me multiple insurance quotes within minutes. I even ended up with more coverage at a better price compared to my previous insurance. I couldn't have asked for a smoother process."

Richard Shapiro

June 21, 2023

5  out of  5 rating by Richard Shapiro
"Chase has been great in finding us the right policies at the right price."

Rebecca Kirmse

June 9, 2023

5  out of  5 rating by Rebecca Kirmse
"After an increase with my previous insurance company, I called Connor Harris, State Farm location. After speaking with Chase on the phone, he was able to get me a car insurance and renters insurance policy! It was not only cheaper than my last insurance company, but provided me the same coverage. Chase was very professional and patient, he explained everything to me and was so helpful! Thank you so much for your amazing work!"

Nicole Phelps

June 6, 2023

5  out of  5 rating by Nicole Phelps
"Needed a rush, same day to mail out my wedding ring. Y’all took such great care of my needs! Completely covered my prized possession just in time for a deadline, and you did it with a smile, and exceptional communication. Thank you for taking care of us for this need. We value all of our coverage, but this was special today. Thank you!"

Mary Frances Despres

June 6, 2023

5  out of  5 rating by Mary Frances Despres
"Julia was very knowledgeable and helpful!!! Gave me several options to make decisions easier. I really enjoy working with her."

Luke Kangas

May 26, 2023

5  out of  5 rating by Luke Kangas
"Connor was extremely helpful and provided excellent service to me. I would highly recommend his services to anyone looking for insurance!"

James Keough

May 23, 2023

5  out of  5 rating by James Keough
"I had a wonderful experience with Jeremy Paul becoming a Harris State Farm customer. He stayed with me for three months to switch over my insurance needs. I will be adding more cars, drivers and Life in the next few months. Thanks for being my new neighbor!"

Carol Ewell-Buck

April 28, 2023

5  out of  5 rating by Carol Ewell-Buck
"Connor was very helpful in setting up the drive safe beacon when I couldn't get it to work. So glad State Farm has him with them and it was a pleasure to have met him."

Benton Burch

April 27, 2023

5  out of  5 rating by Benton Burch
"The agent I talked to was very helpful with my insurance needs and helped me out of a very bad situation."


April 14, 2023

5  out of  5 rating by C C
"I worked with Chase Gilmore for automobile insurance and he is great! I recommend Conner Harris State Farm in Austin, Texas."

Steve Faintich

April 11, 2023

5  out of  5 rating by Steve Faintich
"Chase Gilmore did an outstanding job setting up our policy for our new home. He embodies the spirit of State Farm."

Chris Gleason

April 10, 2023

5  out of  5 rating by Chris Gleason
"Exceptional customer service, best rates for auto, home, personal umbrella insurance. Highly recommend!"


April 5, 2023

5  out of  5 rating by LINDA DENNIS
"Chase gave me all the answers I needed. I would definitely recommend State Farm to others. All the coverage I needed at a fair price."